Terms and Conditions

Last Updated: March 10, 2026

1. Introduction

Welcome to Savita Auto (autopartssavita.com). These terms and conditions outline the rules and regulations for the use of Savita Auto, located at:Address: Ground Floor, Flat No-15-in-1224/5, Naiwala, Karol Bagh, New Delhi, Central Delhi, Delhi 110005.By accessing this website, we assume you accept these terms and conditions. Do not continue to use Autopartssavita.com if you do not agree to all of the terms and conditions stated on this page.

2. Third-Party Trademark Disclaimer

• Identification Use Only: The names, logos, and part numbers of vehicle manufacturers (such as TVS, Honda, Bajaj, Hero, Yamaha, Royal Enfield, etc.) and their specific model names/images are used on this website solely for identification and compatibility purposes.
• Non-Affiliation: Savita Auto is an independent manufacturer and supplier of aftermarket spare parts. Use of these brand names does not imply any official affiliation, sponsorship, or endorsement by the original equipment manufacturers (OEMs).
• Ownership: All trademarks, logos, and brand names mentioned are the property of their respective owners. We do not claim to sell original OEM parts unless explicitly stated.

3. Product Fitment & Installation

• Buyer Responsibility: It is the buyer’s responsibility to ensure that the purchased spare parts (e.g., Gasket Packing Kits, Filters) are compatible with their specific vehicle model before use.
• Professional Installation Recommended: We strongly recommend that all auto parts be installed by a certified mechanic. Savita Auto shall not be held liable for any damage to the vehicle, engine, or personal injury resulting from improper, amateur, or negligent installation.

4. Billing and Payment Terms

We offer multiple secure payment methods to ensure a smooth and safe shopping experience.

A. Accepted Payment Methods:

• Credit/Debit Cards: Visa, MasterCard, RuPay, Maestro, and Amex.
• UPI: Google Pay, PhonePe, Paytm, BHIM, and other UPI apps.
• Net Banking & Wallets: All major Indian banks and digital wallets.
• Cash on Delivery (COD): Available for eligible pin codes.

B. Cash on Delivery (COD) Policy:

• For COD orders, you are required to pay the full invoice amount in cash or via UPI to our authorized third-party courier partner at the time of delivery.
• The courier personnel are authorized to collect payment on our behalf before handing over the package.
• We reserve the right to verify COD orders via phone or email before dispatching. Unverified orders or high-value COD orders may be cancelled at our discretion.

C. Payment Security & Data Protection:

• We do not store your credit/debit card numbers, CVV, or banking passwords.
• All online transactions are processed through secure, encrypted third-party payment gateways compliant with global security standards.
• Your financial data is directly transmitted to the banking network over a secure SSL connection and is never saved on our servers.

D. Pricing and Taxes:

• All prices listed on the website are in Indian Rupees (INR) and are inclusive of all applicable taxes (GST), ensuring a transparent pricing policy.
• Applicable shipping charges will be calculated and clearly added to your total bill at the checkout page before payment.
• We reserve the right to change product pricing at any time without prior notice.

5. Shipping & Delivery

• Orders are dispatched from our warehouse in New Delhi.
• We aim to hand over the consignment to the courier company within 1 to 2 business days (24-48 working hours) of order confirmation.
• Limitation of Liability for Delay: While we partner with reputed courier services, Savita Auto is not liable for any delay in delivery caused by the courier company, postal authorities, or force majeure events (weather, strikes, local disruptions, etc.).

6. Returns and Refunds

• We accept returns strictly under specific conditions (e.g., damaged items, wrong product sent, or customer remorse under specific guidelines).
• For complete details on timelines, refund methods, and return shipping costs, please refer to our dedicated Return & Refund Policy page.
• By purchasing from Autopartssavita.com, you agree to the terms listed on our Return Policy page.

7. Intellectual Property Rights

Unless otherwise stated, Savita Auto and/or its licensors own the intellectual property rights for all original material on Autopartssavita.com. You must not:

• Republish material from Autopartssavita.com without permission.
• Sell, rent, or sub-license material from Autopartssavita.com.
• Reproduce, duplicate, or copy our original product descriptions or images.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Savita Auto will not be liable for any indirect, special, incidental, or consequential damages of any nature arising from the use of our website or products.

9. Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

10. Contact Information & Grievance Redressal

In accordance with the Information Technology Act and Consumer Protection Rules, if you have any questions or grievances regarding these Terms, please contact us: